Frequently Asked Questions

You can remove dust from your lampshade by gently vacuuming the shade. First place a pair of tights over the end of a vacuum cleaner nozzle, then remove any dust from the shade by carefully vacuuming the shade fabric.

We supply information on bulb wattage with our lampshades. The wattage and type of bulb you select will determine the amount and type of lighing you obtain. Consider what type of lighting effect you want - a subtle warm atomosheric light for a bedroom or a brighter working desk light for instance. The maximum bulb wattage for your lampshade is determined by its diametre size. 20cm d. lampshade: 60W max. 30cm d. lampshade: 100W max. 40- 45cm d. lampshade: 150W max. You are strongly advised not to exceed the maximum bulb wattage with your lampshade on grounds of safety to reduce heat and fire risk. We recommend choosing to use low energy, low heat emitting bulbs such as LEDs.

All our lighting designs have been professionally tested and are certified compliant will all relevant UK/EU electrical safety standards. Our felted lampshades are backed with a fire resistant PVC carrier which has been glow wire tested (meeting BS EN60598-1:2008 650degree specification), by the Lighting Association on behalf of the manufacuterer.

The table lamps take standard bayonet fittings; EU Standard BCE22. You can use Incandescent, LED or Halogen bulbs, however we advise using low energy / low heat emitting LED bulbs to reduce the carbon footprint. Our 15cm diamtere table lights require a bulb wattage no greater than 40W incandescent. Our Lozenge Table lamps require a bayonet bulb with a wattage no greater than 60W iincandescent

Wipe with a damp lint free cloth to keep clean and free from dust. Occasionally the wood likes to be fed to retain it's beautiful sheen. Remove the lampshade and using a lint free cloth, rub beeswax into the wood surface. Allow the wood to absorb the wax for 30 minutes, then buff with a clean lint free cloth or a clean brush with soft bristles, like the ones you clean your shoes with. This process is a little like cleaning leather shoes! Tip: Applying the wax is best done in warmer weather when the wax is soft and easier to work with.

Yes! Please let me know which type of fittings you require when placing your lampshade order.

Yes you can and we love making bespoke custom orders to suit your design ideas and interiors. Email Emma with your specifications and we will contact you to discuss your requirements. Please note: Some larger shades have longer lead times, so please allow some extra time for this. Our lamphade designs can be made in diametre sizes from 15cm to a maximum of 100cm, with some exceptions (e.g. Coral Wave). We make our shades with a standard white interior lining, but you can choose from a range of 15 coloured or metallic linings including copper, silver and gold with a gloss or brushed finish. Our lampshades are made in ivory white or the undyed natural wool colour, however we can make the designs in a variety of colours or dye the felted fabric to your coulour choice too! So much choice eh?! Drop us a line with your ideas and we'll endeavour to make them a reality!

Yes you can and we love making bespoke custom orders to suit your design ideas and interiors. Email Emma with your specifications and we will contact you to discuss your requirements. Please note: Some larger shades have longer lead times, so please allow some extra time for this. Our lampshades are made in ivory white or the undyed natural wool colour, however we can make the designs in a wide variety of colours or dye the felted fabric to your coulour choice.! We make our shades with a standard white interior lining, but you can choose from a range of 15 coloured or metalic linings including copper, silver and gold with a either a gloss and brushed finish. So much choice eh?! Drop us a line with your ideas and we'll endeavour to make them a reality!

Caring for your hand felted wearables will mean your felted item will last for many years to come, giving you lasting joy and reducing its impaction the environment. Like other fabrics, keep your felted item away from sharp objects and jewellery to avoid snagging the fibres. Likewise keep the felted fabrics away from clothes moths. Please check the individual washing care instructions supplied with your item.

Your hand felted wearable can be gently hand washed. Use cool / tepid hand warm water (no more than 30*C degrees) with a mild soap. (i) Wash as you might a wool jumper - soak, move gently and avoid excess movement. (ii) Rinse with cool / tepid water to remove the soap suds. (iii) Gently squeeze out the excess water Do not wring! (iv) Lay flat on a towel and roll up to absorb excess water. Reshape and leave to air dry on a dry towel in an airing cupboard, near a radiator or outdoors if you are lucky enough to have warm dry weather! Please refer to the individual care instructions supplied with your item. While I would advise hand washing your felted textiles, to minimise the effect on the fibres and the environment, some felt wearable can be dry cleaned if needed. Please request a gently green dry cleaning process such as GreenEarth (R) Cleaning if you are going to use a dry cleaner.

Prevention is better than cure when trying to keep your felted fabrics looking beautiful. Keep your felted items away from clothes moths, as you would any other fabrics items. It is the moth larvae rather than the actual moths that cause the damage, therefore preventing moths laying their eggs is the key strategy to preventing damage. To clothes moth larvae, wool is like chocolate is to me…delicious & irresistable! They like all natural fibres and fabrics, even those made with mixed natural and synthetic fibres. Clothes moths and carpet beetles are more prevalent today. This is because our modern homes are central heated meaning clothes moths are no longer just a seasonal threat to our clothes & fabrics. Prevention: There are a number of ways to stop moths making a buffet of your clothes & felt these include; - Clean your felted wool item(s) before storing. - Use smart storage - in resealable plastic bags or boxes. - Vacuum on a regular basis. - Keeping an eye out for clothes moths & use natural moth traps. - Store your felt with lavender balls / sachets / oil, or red cedar products - note: it repels but does not kill the moths. Cure: If you notice clothes moths or have any tell tale holes in your clothes or felt you can; - Dry clean the item - Freeze it; place the item in a plastic bag, squeeze out the air, seal and place in the freezer for several days. Take out and return to room temperature then repeat. - Further information and products on preventing moths can be found at www.mothprevention.com

To redeem a Gift Card head over to our online store to find the item(s) you wish to purchase. Select the item(s) and add to your cart. On the View Cart page click on Checkout at the foot of the page. At the checkout select "Redeem a Gift Card" option which will appear on the left hand side of the screen and enter your unique Gift Card code.

Our Gift Cards are electronic. The person you have nominated as the recipient will receive an email with the subject line "You have just got a Gift Card from XXXX" [XXXX denotes the name you have entered as the gift giver]. Their unique gift card code will appear in the email.

From the main menu 'Shop' use the pull down menu and go to the 'Gift Card' page. You can select the amount, write a personal message for your Gift Card Recipient. and enter their name, enter your name as the gift sender and choose the delivery date. Then click on Checkout to pay.

Yes! You can choose when your recipient receives their electronic Gift Card. Select your chosen delivery date from the pull down menu when ordering your Gift Card.

Yes! Write your message in the box provided on the 'Gift Card' page. This will appear in the email sent with the unique Gift Card code to the gift card recipient.

You can pay the remaining amount using other payment methods at checkout.

If you gift card card value is more than the item you wish to purchase, the outstanding sum will remain on your gift card for a future purchase. Enter the same gift car code to redeem the remaining value.